If your right or left sensors are not working, please try below:

1. Please move the working sensors to the non-working side and see if they work

2. Remove rim nets and see if they work

Make sure the sensors are screwed in from the front of the backboard. When emailing us about the sensors not working, please indicate which side - facing you from the front of the game.

If your control panel is messed up, please try below:

Untwist the cable for each connection, reconnect and make sure the pins are lined up correctly for each cable. See this video on how to.

 

If after trying above still do not work, please email us - be sure to include your order ID#, address and a picture of your assembled game.