• The lead wire needs to be plugged in on the left side of your scoreboard (back of your backboard). Make sure that it snaps in and it is tight.
  • Check to see that when the spring contacts the nut below it, that the score shows up.
  • Finally, check each point at where the 2 screws connect the lead wire to the plastic collar, make sure that the wires are not broken, try loosening or tightening the screws and see how it scores.

If you still have problem after troubleshooting the above steps, please contact us. Someone will get back to you.

Here's what it looks like once your lead wire and AC adapter are connected: